Fingerprint and face sign-in

Sign in and clock in with your fingerprint or face instead of a code, on your phone, your computer or a fingerprint key at the desk. Owners choose how each role signs in.

What a passkey is

A passkey lets your phone, computer or fingerprint key vouch for you. When you sign in, your device asks for your fingerprint or face (or its own PIN), and then tells BridalIQ "it's them". BridalIQ never sees or keeps your fingerprint or face. It keeps only the passkey's public half and its id, which are useless to anyone else. A passkey also can't be typed into a fake website: it only works on BridalIQ POS.

Add a passkey

Sign in on your own phone or computer (an emailed code is fine).
Open Settings. In the You card, under Fingerprint or face sign-in, press Add this phone or computer, or Add a fingerprint key for a key like a YubiKey Bio.
Give it a name you'll recognize ("Kayla's iPhone"), then touch the sensor or look at the camera when your device asks.

You can add several (your phone and a key, say), rename them and remove them. Removing one also signs you out anywhere you signed in with it. Every passkey added or removed is kept in the History.

Only you can add yoursNobody can add a passkey for someone else: not an owner, not a manager, not BridalIQ support. If you signed in a while ago, it asks you to confirm it's you first (a new code or a passkey you already have).

Sign in with it

On the sign-in page press Sign in with fingerprint or face and pick your passkey. No email needed. If your store asks for an emailed code plus your fingerprint, sign in with the code and the app asks for your fingerprint next.

At the desk computer

On the desk computer, tap your name, then press Use my fingerprint key or phone. If the store asks for desk PIN plus fingerprint, type your PIN and press Go; it then asks for your fingerprint.

Windows Hello on a shared computer can't tell people apartThe fingerprint reader or camera built into a Windows computer belongs to the Windows account, not to each person. On a shared desk computer, anyone whose finger is set up in Windows could use anyone's passkey saved there. So for a shared desk, each person uses their own fingerprint key (like a YubiKey Bio, which only opens for its owner's finger) or the passkey on their own phone (choose "use a phone" when the computer asks, and scan the code). Don't save team members' passkeys in the shared computer's Windows Hello.

A fingerprint at the desk is a quick switch like the PIN: the few things that always need a full sign-in (team, payouts, exports, support access, these sign-in settings) still need your email code.

Clocking in and out

Clocking in uses the same ways your store allows for signing in. If the owner turns on Ask again to clock in or out, the app asks for your fingerprint (or a code, or switching in again at the desk) unless you did one in the last 5 minutes, so nobody can clock in for you on your phone.

Owners: choose how people sign in

Open Settings, Sign-in (owners only, from your own full sign-in).
For Staff and for Managers, tick the ways allowed: Emailed code, Passkey (fingerprint or face), Emailed code plus fingerprint, Desk PIN, Desk PIN plus fingerprint. Tick several to let people choose. At least one has to work on their own phone or computer.
Choose what happens when someone loses their phone or key, and whether to ask again at clock-in. Press Save sign-in rules. It's kept in the History.

The rules apply on every screen right away: someone signed in another way is asked for what's missing the next time they open the store. Owners can always use any way, so you can't lock yourself out. Out of the box everyone can use an emailed code, a passkey, or the desk PIN, as before. BridalIQ support can't see or change these settings.

Lost phone or key

If your store allows it (They add a new passkey after an emailed code): sign in with an emailed code, then add your new phone or key in Settings, You. Remove the lost one there too.
Otherwise the owner opens Settings, Sign-in, Team passkeys and presses Reset (lost) beside your name. All your passkeys stop working and you're signed out everywhere (every phone, computer and desk). Sign in with an emailed code and add a new one.

Too many triesAfter 10 failed passkey tries for one person it waits 15 minutes.