The desk computer

One shared computer at the desk: each person taps their name and types their PIN, and everything they do is kept in their name. Plus the tasks each person sees when they sign in.

Why a desk computer

Several consultants ring up on the same computer at the front desk. Signing out and in with an email code every time is too slow, and one shared login would hide who did what. On a desk computer nobody signs in: the screen asks Who's using this?, you tap your name and type your PIN, and you're working as yourself. Every sale, payment and change is kept in your name, with the desk's name beside it in the History.

Make a computer the desk computer

On the store's own computer, sign in as an owner or manager the usual way.
Open Settings and find the Desk computers card.
Press Make this computer a desk computer, give it a name (like Front desk) and confirm.
You're signed out on that computer and it opens to Who's using this?. That's it.

The computer keeps its own key. It is not anyone's sign-in, and it only works for this store. If the computer is lost or replaced, press Turn off beside it in the same card: it stops at once and whoever was working on it is signed out.

Set your PIN

Sign in with your email on your own phone or computer.
Open Settings. In the Your PIN card, type 4 to 6 numbers and press Save PIN.

Easy PINs like 1111, 1234, 1212 or a year are refused. Six numbers are much harder to guess than four. Nobody can see your PIN, not even the owner. If you forget it, an owner can clear it (Settings, Desk computers, PINs) and you set a new one. A manager's PIN also OKs a pickup before it's paid off on someone else's screen.

Keep your PIN to yourselfAnything done with your PIN is in your name. After 5 wrong tries for one person (or 15 at the store) it waits 15 minutes; after 10 wrong in a day for one person (or 30 at the store) it waits until the next day, and the owner sees it in the History. Setting a new PIN starts you over. Changing or removing your PIN signs you out of the desk.

Switching people

Switch in: tap your name, type your PIN, press Go. Or press Use my fingerprint key or phone (see Fingerprint and face sign-in). Windows Hello on a shared computer can't tell people apart, so each person uses their own fingerprint key or their phone's passkey.
Who's working shows in the bar at the top: your name and a Switch button. Press it when you're done and the next person taps their name.
It locks by itself after a few minutes with nobody tapping (3 minutes unless the owner changes it), and after each sale or payment. A short countdown shows first: press Keep working if you're not done.

Locking never loses a ticket: an open ticket stays open on the register for the next person, with the name of whoever started it.

What you can do on the desk computer

Exactly what you can do when you sign in yourself: your own role and rights, nothing more. A few things always need a full sign-in with your email code, even for an owner:

changing the team, roles and owners;
Stripe, bank and card payouts, and connecting or changing QuickBooks;
exporting all the store's records, the accountant's export, the payroll file, and downloading any report as a spreadsheet (you can still see every report on screen);
letting BridalIQ support in;
setting up or turning off desk computers, and seeing or clearing PINs;
how people sign in (Settings, Sign-in), and adding or removing passkeys;
setting or changing your own PIN.

For those, tap your name at the top and choose Sign in with email. That sign-in also ends when the desk locks.

Lock settings

Owners and managers: Settings, Desk computers, Locking. Choose how many minutes without a tap before it locks (1 to 60) and whether it locks after each sale or payment.

Offline

Switching people needs the internet (the PIN is checked by BridalIQ, never kept on the computer). If the internet drops while you're working, carry on as in Working offline: your changes wait on the computer in your name and are sent when the internet is back (or the next time you switch in). The copy kept for offline work belongs to whoever is working; the others' copies are deleted when someone switches in.

Your tasks

When you sign in, or switch in on the desk computer, Your tasks opens first: overdue ones at the top, then what's due today, then the rest. Tick one when it's done. The number of tasks due shows on the To do tab and in the desk bar, and on the phone's Today screen.

Give a task to someone: Add task, then pick the person in For (or a role, or anyone).
Give several at once (managers): on To do, press Choose several, tick the tasks, pick the person and press Assign to.
See everyone's (managers): on To do, pick Everyone or one person in Whose.
An alert on their phone: the person gets New task for you if they have phone alerts on. It's on unless they turn it off, and it waits for an owner's quiet hours.